I have a subscription. Can I cancel that?
Yes. Of course. Anytime you want.
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I want to pause my subscription, this is possible.
Hell yes! This is possible whenever you want.
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I've lost my password. How do I request a new one?
You can access your account again via this link.
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I have a subscription but would like to receive other cups.
This is very easy in your Goedcupje account under "Change subscription". We will then send you the new composition the next order
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Are Goedcupjes for sale in the store?
No. Goedcupjes can only be purchased through Goedcupje.nl. spread the word!
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Can my Nespresso® machine break due to the use of Goedcupjes?
No. No. No. Impossible!
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How can I ensure that emails from Goedcupje always arrive at me?
Add the email address noreply@goedcupje.nl to your contacts. This way emails from us always arrive in your inbox.
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When will the Goedcupjes be delivered?
The Goedcupjes are delivered the next day when they are ordered before 5 p.m. Delivery is not possible on public holidays.
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I ordered Goedcupjes, but I didn't get it. What now?
Please contact us immediately.
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The Goedcupjes were damaged when I just received them from the courier. What should I do?
Please contact us immediately.
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I have to press a little harder on my coffee maker if I use a Goedcupje than with Nespresso® capsules. Is that normal?
Yes. Goedcupje capsules are made of plastic, so you have to press a little harder.
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Do the Goedcupjes also fit in other coffee makers?
No. The Goedcupjes are only suitable for Nespresso® machines.
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Are the Goedcupjes suitable for my Nespresso® machine?
Yes. The Goedcupjes are suitable for most Nespresso® devices except the Nespresso® Cube and the Miele built-in devices.
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